Return process

Date: 2015-04-23
Nombre de visites: 198
Return process

Payment method

Refund method



Online payment

 

Debit cards

Refund to the original paying card

Within 1 working day

1-7 working days

Credit cards

Refund to the original paying card

Within 1 working day

1-15 working days

Online payment on  mobile payment platform

Bank card

Refund to balance of mobile payment platform

Within 1 working day

1-15 working days

Bank card+coupons

Coupons returned to mobile payment platform

Within 1 working day

1-2 working days

China Construction Bank, China Merchants Bank, Postal Savings Bank of China

Refund to the original paying card

Within 1 working day

1-2 working days

Online payment via bank card

China Construction Bank, China Merchants Bank, Postal Savings Bank of China

Refund to the original paying card

Within 1 working day

1-2 working days

Cash on delivery/cash on mentioning

Pay via POS machine

Refund to the original paying card

Within 1 working day

1-15 working days

Pay by check

Refund to the original paying card

Within 1 working day

1-3 working days

Pay by cash

Refund to personal saving cards

( ICBC, CCB, ABC, CMB)

Within 1 working day

1-2 working days


To other personal saving cards

Within 1 working day

2-5 working days

Installment payment

Online, in installments

Refund to the original paying card(1. Return the total amount paid in all installments; 2. Please consult the issuing bank for the return of installment handling fee)

Within 1 working day

2-15 working days

Company transfer


Refund to the original company account

Within 1 working day

1-3 working days

邮局汇款

Postal transfer


Personal saving cards

Within 1 working day

1-5 working days


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